Bottiglieria 1881: modern GoPOS sales systems for restaurants with two Michelin stars

As a restaurant with such a reputation, Bottiglieria 1881 was looking for a proven and recognized solution on the market that would ensure reliability and efficiency of operation. The restaurant had previously used another, traditional system that did not offer the possibility of working in the cloud. For the manager, the problem was the limited ability to view data in real time and difficulties with its storage and smooth operation of the system. This required constant presence on site to access key information.

We introduced the GoPOS cloud solution, which ensures easy data storage. Thanks to this, the restaurant gained a reliable tool that allowed for ongoing sales monitoring and improved daily operations.

The software allows the manager to generate reports 64% faster and gain access to them both on-site and on-site and remotely. Daily analyzes contain detailed and accurate information, such as the amount of gross service added, the most frequently chosen payment methods, and the value of total sales. Now the manager can monitor and analyze this data from anywhere, which has significantly improved management efficiency and control over the restaurant's operations. The time spent on data analysis was reduced by 6 hours per month, and the possibility of remote access allowed the manager to work more flexible and mobile.

Bottiglieria 1881 aimed to simplify the use of the system to increase the efficiency of staff work. The introduced intuitive GoPOS solution facilitated sales and ensured simple use of the software. The sales solution now enables flexible management of product prices, thanks to the option of closing the account for a specific amount and manually entering variable prices for individual items. This functionality turned out to be particularly useful, allowing for quick adjustment of prices to specific customer orders.

As part of the GoPOS system, we have also introduced the Mobile Waiter tool, enabling comprehensive service All in One directly at the tables. This allows waiters to manage orders, process payments and close accounts without having to leave the table.

Staff work has become more efficient and daily operations can now be 28% faster more attention to providing professional customer service, instead of focusing on operating the system. These improvements translate into an even better guest experience.

Bottiglieria 1881 was looking for a way to simplify the process of discounting and charging the service, in order to better adapt the offer to the individual needs of guests. The discounting functionality allowed to easily add established discounts for individual customers. The restaurant also easily configured the option of adding 12% to the service, which is now added to each bill with one click.

Thanks to these improvements, the customer service process has become more transparent. Customers appreciated greater flexibility in granting discounts, which contributed to increasing their satisfaction.

Issuing invoices was time-consuming and error-prone because the data had to be entered manually. Each invoice required careful checking, which lengthened the process and increased the risk of mistakes. The new solution enabled automatic downloading of data from the Central Statistical Office and quick issuing of invoices. Moreover, they can now be sent directly to the customer's e-mail address, which significantly simplified the entire process of issuing them. This automation significantly accelerated the work, eliminating the risk of errors and increasing comfort for both staff and customers.