Kaswag has been on the market since 1996. The success of our company is primarily due to our professionalism, manifested in a high level of customer service. We try our best to take care of relations with our consumers. When starting any cooperation, we organize meetings during which we discuss the key objectives for the business and determine its needs, and then propose modern solutions available on the market. Professionalism in customer care is, of course, due to many years of experience - we began our journey in the fiscal solutions industry by servicing cash registers. Then in 1996 we became an authorized partner of manufacturers of fiscal equipment, and over time, following the novelties, we tried to respond to the needs of the market, introducing modern solutions such as software to our offer and proposing them to consumers. We have a very broad customer base, and cooperation with each of them has taught us how solutions for business should be sold.

We decided to sell software because we know its capabilities. We are constantly deepening our knowledge of new products appearing on the market, including through training. Our competitors often focus on a specific, selected group of customers, which are one- or two-person businesses. For such a business, customer service through cash registers is usually sufficient. We try to constantly move forward, not closing ourselves to one specific group of consumers, but try to reach a wide audience, running different types of businesses. We know from experience that customers are interested in all kinds of technological innovations and are eager to opt for such solutions. Thanks to our wide offer, with various types of applications, we can flexibly and individually approach the needs of each business.

First of all, we are distinguished by our long experience - customers looking for a company from which to buy software pay a lot of attention to this. We are also certainly distinguished by our approach to the consumer - we try to do everything to make each customer satisfied. Such people often tell their friends about us, who are currently looking for similar solutions for themselves. This shapes our image as a trusted company, which is also our calling card. From the perspective of our long experience, we can also say that it is worth following the well-known saying that says that the customer is our master - we have learned to listen to consumers, their problems and expectations, and then adapt to their needs. I think that this approach on our part can also be considered an important distinguishing feature in the market.

We believe that the best way to deal with competition is to constantly enrich our offer with modern solutions - both for software and devices. When a novelty appears on the market that we think will be attractive to customers, we try to introduce it into our offer as soon as possible, before the competition does. The broader our offer, the more likely a customer will bet on our company.

Above all, customers expect the best possible solution for their business at the best possible price. They expect tools that will help them improve their business. Coming to us, they present us with their needs, and we try to find a solution that meets these requirements as closely as possible.

Our customers are very satisfied with the software offered. In the case of the GoPOS sales application, they especially appreciate the ability to operate it using a tablet. They also praise the user-friendly layout of the system and the ability to present guests with photos of dishes from the menu on the tablet. Another solution that receives a lot of very positive feedback is the numbering system - it is considered a huge convenience for customer service. The ability to remotely manage the business from a mobile device, which allows to see reports with many useful statistics, is also highly appreciated. Such solutions are very persuasive in convincing interested parties to choose GoPOS software, as they strongly facilitate constant control over the business, saving a lot of time in the process. These kinds of functions appeared in other software, but they were not so intuitive and did not allow remote viewing of reports from any device, which GoPOS provides. In short, it doesn't take long to persuade foodservice customers to use GoPOS applications. For consumers who need to upgrade their business, we simply conduct presentations of the system. Interested people learning about its functions usually decide on this software without hesitation.

We were convinced, first of all, by a very innovative solution - the Mobile Waiter. A client running a very large restaurant asked if we could introduce something like this to his offer - he had previously observed a waiter service system on tablets in Spain and the United States and wanted to introduce such an improvement at home as well. We found out that GoPOS had developed such a system, and this, above all, determined our choice. We, as well as our customers, also greatly appreciate all other solutions from GoPOS, such as the previously mentioned numbering system and remote management. All of these tools significantly speed up our buyers' businesses. The first customer opted for the Mobile Waiter, and then more and more interested customers started to show up, and this is still the case today.

The most important benefit of our cooperation with GoPOS is the high customer interest in the system. We sell the system license as a monthly subscription. Many customers appreciate the fact that they do not have to pay a large amount for the software upfront, which is therefore another advantage of the terms of our cooperation. Such a solution is appreciated especially by customers with seasonal catering operations, as they can pay for the system for exactly the period of the year in which their business operates. Thanks to our cooperation with GoPOS, we began to offer a much higher standard of services to the catering sector - this attracted a wider range of consumers, which translated into higher sales.