See how GoPOS increased sales by 26% at Pita Bros and Meze restaurants

Pita Bros operates in the fast format of Greek street food, where service speed, a simple point of sale and efficient order fulfilment are what count. Meze is a restaurant with full table service, where smooth guest service and good organisation of the floor team are key. These are two different operating models - and both are built on the same system.

Both concepts chose GoPOS, but each implementation was matched to the specifics of the venue. At Pita Bros the system was configured for fast sales at the counter, and at Meze - for table service by waiting staff. Both concepts therefore use one proven solution for managing sales, the menu, prices and reporting, adjusted to their different operating models.

For a multi-site business, it is particularly important that GoPOS can grow together with the company. Every new opening - regardless of the concept - can be based on a familiar ecosystem of applications, with no need to build processes from scratch.

At Meze, a full-service restaurant, what matters is not only taking the order quickly, but also smooth service throughout the guest's entire visit. Mobile Waiter lets the floor team carry out the key stages of service from a single device - take the order at the table, send it straight to the kitchen or the bar and process the payment without having to walk over to the stationary POS.

In practice this means a shorter service path and fewer unnecessary steps for the waiter. Drinks can go to the bar as soon as the order is taken, the kitchen receives complete information in a clear form, and the waiter stays closer to the guest throughout the service.

The result is smoother guest service, better organisation of the team's work and a lower risk of errors when orders are passed on.

E-Menu was rolled out in some of the Pita Bros venues - a digital menu available after scanning a QR code. The solution fits well with the dynamic format of Greek street food, where guests expect a fast and convenient ordering process.

Guests can browse the menu on their own phone, choose products and go through the ordering process without involving staff at every stage. This speeds up service, takes pressure off the team and lets employees focus on fulfilling orders.

E-Menu also supports upselling - it suggests complementary items and helps increase the value of the basket. For guests this means more convenient ordering, and for the venue higher sales and greater profit.

In hospitality, order in the back of house matters just as much as smooth service in the dining room. Without up-to-date stock data it is hard to control costs, plan purchases and respond to actual sales.

That is why Pita Bros and Meze implemented GoStock - the GoPOS inventory system, which supports control of stock levels, ingredient costs, purchases, deliveries and stocktaking. The solution makes it possible to monitor stock, analyse product consumption and plan orders better.

With up-to-date data the team sees sooner which products are running out, can limit surpluses and make better purchasing decisions. As a result, inventory losses fell by 35%, and ingredient management in both concepts became more transparent and tied to actual sales.

GoStock also helps with food cost control, which has a direct bearing on the profitability of the venues.