Case Study

Jak ekosystem GoPOS pozwolił sieci Viral Kebab skalować biznes bez chaosu operacyjnego

Jak ekosystem GoPOS pozwolił sieci Viral Kebab skalować biznes bez chaosu operacyjnego
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Jak ekosystem GoPOS pozwolił sieci Viral Kebab skalować biznes bez chaosu operacyjnego
video-9bhFZY8sErM

Case Study

Jak ekosystem GoPOS pozwolił sieci Viral Kebab skalować biznes bez chaosu operacyjnego

Project:

Technological support of the rapidly growing Woosabi locator network

Sector:

Gastronomy

Location:

Kraków, Wrocław, Gdańsk, Poland

Implementation:

GoPOS

Check out how Woosabi is implementing GoPOS technology innovations and achieving impressive customer service results

Woosabi is a dynamically growing chain of restaurants and cocktail bars, located in Wroclaw, Gdansk and Krakow, known for its original flavors of Asian cuisine. The establishments attract with their original drinks, exceptional music and unique atmosphere. During the day they serve aromatic bowls and homemade lemonades, and in the evenings exotic drinks and craft beers. The restaurant's interiors are distinguished by original design, especially the Kraków location, placed in a historic streetcar depot, designed by studio CUDO. From the very beginning of its operations, Woosabi has focused on speed and quality of service, supported by modern technological solutions. That's why GoPOS systems became the restaurant's first choice. With the implementation of the software and Mobile Waiters, the process of serving guests has become very fast. The introduction of the GoKDS system further optimized communication with the kitchen, reducing errors and cutting order preparation time by 22%. With GoStock, Woosabi has achieved better inventory control, which prevented raw material shortages. GoPOS also supports the owner's work, facilitating the management of all outlets from one place, by always generating current and comprehensive reports and analysis.

Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

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Otwierając Virala chcieliśmy, żeby od razu wszystko było poukładane. Zależało nam na tym, żeby nie było tak, że każde urządzenie działa osobno, tylko wszystkie razem tworzą spójny ekosystem.

Kamil Kubów
Współwłaścicie Viral Kebab, Prezes spółki

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Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

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Najważniejsze w kioskach dla mnie jest to, że dają naszym gościom wybór. Jedna osoba będzie wolała porozmawiać sobie z kasjerem i zamówić przy rozmowie, a druga osoba będzie wolała w swoim tempie na kiosku wszystko przeklikać. Obu gości możemy obsłużyć tak samo dobrze.

Przemek Lejowski
Współwłaściciel Viral Kebab, twórca internetowy

Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

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Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

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Modern guest service in restaurants

The complex features a wide range of food and beverage outlets tailored to different guest expectations - from elegant full-service restaurants, through bars and cafés, to quick-service restaurants. With the implementation of GoPOS systems, Bania Resort improved the flow and efficiency of its food service operations, resulting in greater guest comfort and better staff organization.

Fast and error-free service in full-service restaurants

In restaurants such as Restauracja Góralska, Karcma Bania, and Rohatka, service speed and quality are essential. Implementing the Mobile Waiter system enabled waitstaff to serve guests without the need to repeatedly return to stationary POS terminals, as they did before. Orders are now taken and sent to the kitchen directly from the mobile device, allowing for:

  • 35% faster table service - waiters save time moving around and can serve more guests more efficiently.
  • Elimination of order errors - integration with KDS ensures orders go straight to the kitchen, completely removing the risk of mistakes.
  • 15% increase in order value - thanks to smart upselling recommendations and real-time promotions, staff can suggest relevant extras with ease.
  • Better service for large groups - bill splitting, assigning items to individual guests, and supporting multiple payment methods streamline the checkout process.

An additional advantage is the GoKDS system, which organizes kitchen workflow and allows waiters to track order status in real time. This solution has improved teamwork and reduced order processing time by 20%.

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Frequently asked questions

Tips and answers from the GoPOS Team.

A virtual cash register is a certified application that legally and functionally replaces a traditional fiscal cash register. Instead of a built-in hardware module, it uses software connected to the internet. The system automatically sends transaction data to the Central Cash Register Repository (CRK) and securely archives it in the cloud, ensuring full compliance with tax regulations without the need to purchase additional hardware.
Under current regulations, a virtual fiscal cash register can be used in sectors such as gastronomy and hospitality. This means GoPOS All in One is a fully legal option, among others, for restaurants, cafés, food trucks or seasonal points of sale - replacing a traditional fiscal cash register with a modern application and eliminating the need for a separate device.
A virtual cash register is a certified application that, once installed on a touchscreen terminal, legally replaces a traditional fiscal device. Unlike a physical cash register, the virtual solution does not require paid technical inspections or equipment replacement after the memory is filled (typically required every 5 years). As a result, you avoid buying additional hardware, because sales and fiscalisation take place on a single device.
A virtual fiscal cash register does not require a constant, uninterrupted internet connection to record sales. If coverage is temporarily unavailable, the system allows smooth offline work by securely storing transaction data in the device memory. The data is sent to the Central Cash Register Repository (CRK) automatically once the connection is restored.
Fiscalisation of a virtual cash register is performed fully remotely and automatically after the device connects to the internet. The application connects to the Ministry of Finance servers (CRK), which assign an identification number, allowing you to start selling in as little as 10 minutes. Unlike traditional fiscal cash registers, this procedure does not require scheduling a service visit or personally registering the device at the tax office.
Registration of a virtual fiscal cash register is fully remote and does not require a visit to the office. During fiscalisation, the software connects to the Central Cash Register Repository (CRK), which automatically assigns the device an identification number. This means you do not need to submit paper notifications to the Head of the Tax Office - the formalities are handled automatically.
A virtual fiscal cash register does not require mandatory, paid technical inspections (required every 2 years for traditional fiscal cash registers) or purchasing new equipment after the memory is filled. As a result, you avoid additional costs related to servicing and replacing devices, which for traditional fiscal cash registers are typically required every 5 years.
A virtual fiscal cash register is a fully secure solution with official type approval from the Central Office of Measures (GUM). The system automatically sends the required data to the Central Cash Register Repository (CRK) and additionally archives transaction copies in the cloud, protecting your sales history from physical damage or loss.
A virtual cash register operates on a subscription model, which can reduce investment costs by up to 70% compared to traditional hardware. As part of the subscription, you use software that is continuously adapted to legal requirements. In addition, you do not incur the costs of mandatory technical inspections or fiscal memory replacement, which are required for traditional devices.
Most formalities related to the cash register, sales system and payments can be handled directly with GoPOS. As part of the All in One solution, you receive a device with the sales system installed and the option to activate a virtual fiscal cash register, and we will help you through the process of signing a card acceptance agreement with the payment operator.
Yes. GoPOS is integrated with KSeF - you can issue sales invoices, advance invoices, and corrective invoices both from the POS terminal and from the web application. After entering the taxpayer identification number (NIP), the system retrieves the company’s details from the Statistics Poland (GUS) database. You can view the sending status and either enable automatic invoice submission or manage invoices manually. More information is available at: https://gopos.pl/ksef.
SoftPOS is a certified application that turns a touchscreen into a secure payment terminal. Thanks to NFC technology, you can accept contactless payments (by card or phone) directly on the same device, without the need to use a separate external terminal.
SoftPOS is an application running on mobile devices (such as a tablet, smartphone or POS terminal), whereas a traditional terminal is a separate piece of hardware. This means that, when using an All in One device, you can handle the entire sales and payment process on a single unit, eliminating the need for a separate terminal.
All in One is a comprehensive solution that integrates the sales system (POS), a virtual fiscal cash register and payment terminal functionality in a single device. This means the entire service process - from taking an order, through automatic fiscalisation, to card payment - runs smoothly on one device. It eliminates the need to use several separate devices and significantly speeds up work.
All-in-One functionality is provided by compact devices that combine a POS system, a built-in printer and a payment terminal. Recommended models, designed for gastronomy and integrated with the GoPOS ecosystem, are Sunmi V3 Mix, Sunmi V3 and Sunmi D3 Mini. They are a comprehensive solution that lets you handle orders, accept payments and print receipts on a single device.
Yes, the All-in-One solution is ideal for seasonal businesses such as food trucks or outdoor dining areas. Its key advantage is full mobility, enabling comfortable outdoor operation and significantly speeding up order handling. From a financial perspective, you do not need to invest in a traditional fiscal cash register, and you can end the licence after the season or when it is no longer needed.
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